Order Guide and Support

Contact By Email

Enquiry Via Product Enquiry Form

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Get Documents On Wiki

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Contact Via Forum

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Limited Support:
  • We provide limited technical support, available documents can be found on our wiki page.
  • Some items will require your skills, like soldering, please be aware of this before you decide to buy.
  • We do not help on any of your specific projects, only can help regarding our products.
Defective items:
  • Normally all the products arrive your hands are well tested of quality.
  • We provide refund or resend when quality issues confirmed.
Return:
  • Return cost is very high and will be charged on your side if this is not a quality problem, so please make solid decision for your orders.
  • You may return products sold by Electrodragon.com for a full refund of the purchase price under the following conditions:
    • You must notify ElectroDragon.com prior to requesting a refund. Please contact us by email
    • Your refund request must be received within 15 days of your receipt of the product.
    • All refunds will be processed through PayPal.
    • Any return postage incurred is your responsibility.
Warranty:
  • We strives to provide accurate descriptions and high quality merchandise. If you have any problems with your order, please let us know as soon as possible!
  • We will do everything in our power to make it right. Any reports of problems with an order shipped more than 60 days ago cannot be serviced.t.
Privacy:

As such we will not share your e-mail addresses or personal information unless it is necessary for the fulfillment of your order. Also unless you have signed up to receive our newsletter, you will only receive e-mails from us regarding your orders. (for full details please read our full privacy policy)